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Delivery & Returns

Deliveries & Returns information

Delivery

We use Royal Mail to deliver our products to our customers within the UK. For orders up to £50 delivery costs just £5.00 and we use Royal mail recorded delivery that requires a signature. For orders over £50, delivery is free and we use Royal mail special delivery.

Returns

In the unlikely event that you are not satisfied with our goods, they may be returned for full refund less the delivery charge, within 14 days of dispatch of those goods. However the returned goods must be in unused condition; unfortunately we cannot accept the returns of any earrings due to hygiene reasons. You may notify us by phone, fax or email.

In an unlikely exchange event, if the new item costs less we will reimburse you with the difference. However, an additional payment will be required if the new items cost more.