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Refund/Returns Policy

Missing Items/Returning Items

If your items are missing or faulty, the following will apply to you...
• You must notify us of any missing or faulty items within 7 days.
• You must notify us of any 'wrongly received items' or 'unwanted items' within 7 days.
• All items carry a 1 year warranty unless otherwise stated. 
• We have a no quibble returns policy. If you wish to return your purchase, you may do so but we must be notified within 7 days so that we can do this for you. Please provide prrof of purchase - either a receipt for items bought in store or your online order number.
• We cover all return postage (up to First Class Royal Mail Postage) for 'Faulty' or 'miss described' items, but will not cover your return costs for unwanted items.
• Unwanted items must be returned to us in their original packaging.